Frequently Asked Questions
Everything you need to know about your Actively Black experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by destination, usually ranging from 10-15 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes depending on current stock availability.
How should I care for my premium athleisure wear?
To maintain the performance and longevity of your gear, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How do I ensure I am ordering the right size?
Please refer to our comprehensive Size Guide located on each product page. Our apparel is designed for a performance fit; if you prefer a looser feel, we recommend sizing up.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes depending on your local regulations.